**Returns:**

We follow a strict no-return policy, which means that returns are not accepted once the order is successfully placed and payment has been made.

However, for any inquiries regarding returns, you can reach out to us at bulkhampers@gmail.com.

**Damages and Issues:**

Please inspect your order upon receipt and contact us immediately if you receive a defective, damaged, or incorrect item. We will promptly address the issue and provide a suitable solution.

**Exceptions / Non-returnable Items:**

Certain items cannot be returned, including perishable goods (such as food, flowers, or plants), custom products (like special orders or personalized items), and personal care items (such as beauty products). If you have any questions or concerns about your specific order, please get in touch.

Please note that we cannot accept returns on sale items or gift cards.

**Exchanges:**

Bulk Hampers will accept exchanges for purchases made through www.bulkhampers.in under the following conditions:

– Exchange requests will only be entertained if the product(s) received are damaged or expired. All refunds will be provided as store credit.

– The buyer must notify Bulk Hampers of their intent to exchange damaged/expired products within 48 hours of receiving the goods. Photos of the product, including the batch number, must be emailed to bulkhampers@gmail.com.

**Cancellation & Refund Policy:**

Once an order is successfully placed and processed by the payment gateway, it cannot be canceled or refunded. Refund requests will only be considered under the following circumstances, and refunds will be issued as store credit:

– If Bulk Hampers fails to ship the products within 45 Days of the order placed partially/fully.

– If the delivery location is not serviced by our courier partners.

Refunds will not be provided for damaged products; such products will be handled as per our exchange policy.

We do not entertain returns if a customer wants to return a product because they don’t like it after delivery or if it does not meet their expectations. Refunds will not be given in the following cases:

– Incorrect or insufficient address provided by the customer

– Non-availability of the recipient at the provided address/premises

– Refusal to accept the products

– Delivery to a person/place specifically mentioned by the customer other than the customer

– Force majeure events

– If the product has been tampered with by the customer

All related emails should be sent to bulkhampers@gmail.com

If more than 15 business days have passed since your return was approved, please contact us at bulkhampers@gmail.com